Diploma in Healthcare Service
About
About
The Diploma in Healthcare Services at UOW Malaysia at the Glenmarie, Selangor campus is a 3-year program that combines elements of hospitality and healthcare, with a special focus on customer service and medical tourism in the healthcare sector. This program equips graduates with essential skills in healthcare hospitality, health sciences, and information technology, preparing them to meet the ever-changing needs of the industry. Students will gain expertise in areas such as customer service, medical records, event planning, and logistics, ensuring they are ready to contribute to the growth of the healthcare industry.
The program also develops strong analytical, leadership, and customer management skills, including managing international patients. In the final semester, students complete a 6-month industrial placement, providing practical, hands-on experience in frontline healthcare management.
Graduates will develop:
- Strong analytical thinking and leadership abilities.
- Skills in managing customer relations, including working with international patients.
- Knowledge of the use of information technology in healthcare.
- Understanding of revenue management in a front-office environment.
- Practical experience through a 6-month industrial placement in a healthcare setting.
Key facts
Tuition fees
| Description | Local students | Foreign students |
|---|---|---|
| Tuition fee | MYR 43,640 | MYR 43,640 |
| Miscellaneous fees | Data not available | Data not available |
| Total estimated cost of attendance | MYR 43,640 | MYR 52,100 |
| Estimated cost per year | MYR 14,547 | MYR 17,367 |
Entry Requirements
Min. 3 Credits including of Mathematics or one Science subject; 2 Credits in any other subjects; Pass in Bahasa Malaysia and English
UEC:
Min. 3 Credits inclusive of Mathematics or one Science subject; Pass in Bahasa Malaysia and English
SKM:
Pass Level 3 in related field (Health Sciences)
Note: All students must undergo a medical check-up.
English Requirements
Local Student:
Pass in English at SPM level or equivalent
International Student:
Band 5.5 in IELTS
Minimum score of 40 (IBT) or 7.5 (Essentials-Online) in TOEFL
Cambridge English (157)
PTE Academic (47)
Note: If English language requirements are not fulfilled, additional English module(s) may be taken at UOW Malaysia.
Curriculum
Introduction to Hospitality
Introduction to Information Technology
Behavioural Science for Healthcare Professionals
Professional Communication
Writing and Referencing
System Analysis and Design
Health Promotion I
Health Industry Finance and Economics
Principle of Tourism
Occupational Safety and Health for Healthcare Professionals
YEAR 2
Database System
Principles of Management
Health Promotion II
Principles of Tourism
Practical Training I
YEAR 3
Risk Management and Regulatory
Quality Management and Accreditation
Principles of Marketing
Workplace Interpersonal Skills
Customer Relations Management
Practical Training II
Research for Healthcare Professionals
MPU Subjects
Penghayatan Etika dan Peradaban (Malaysian Students)
Bahasa Melayu Komunikasi 1 (International Students)
Personal Development Skills
Integrity and Anti-Corruption
Teamwork and Community
Bahasa Kebangsaan A*
*Bahasa Kebangsaan A is compulsory for all Malaysian students who:
Do not have a credit in SPM Bahasa Malaysia.
Did not take SPM Bahasa Malaysia (applicable to students from UEC, O Level, or other equivalent programs).